PRIME Hospital Dubai Awarded the 5-Star Global Hospital Rating by Newsweek & Statista

PRIME Hospital Dubai has been awarded the 5-Star Global Hospital Rating for 2025 by Newsweek, in partnership with Statista, placing it among a select group of hospitals worldwide recognised for achieving high performance in quality, safety, efficiency, and patient experience.

This global distinction reflects a journey built on clinical excellence, digital advancement, and a deeply rooted commitment to personalised care. Over the years, PRIME Hospital has earned major accreditations including ACHSI and digital maturity recognitions such as HIMSS, demonstrating its strong quality systems and continuous investment in improvement. Located just three minutes from Dubai International Airport, the hospital is positioned as a preferred destination for residents, international travellers, and transit patients seeking rapid access to reliable healthcare.

Dr. Jamil Ahmed, Founder & Managing Director of PRIME Health, views the 5-Star rating as a natural progression of the Group’s vision. He explains that PRIME’s success is strongly linked to its holistic approach, combining clinical expertise with one of the region’s rarest strengths — a dedicated digital health vertical.

“This recognition reflects our long-standing commitment to a healthcare model where clinical excellence, personalised care, and digital innovation work together,” Dr. Jamil said. “PRIME is among the few healthcare organisations with an established digital vertical, PRIME Digital, which empowers our teams and strengthens the way we serve patients. This achievement honours the dedication of every PRIME family member who ensures care that is safe, advanced, and truly human.”

The Newsweek–Statista evaluation measures what truly defines a hospital’s performance: how patients are welcomed, how quickly they are seen, how clinical decisions are supported, and how safe the environment is. These standards align closely with PRIME’s own internal framework, , which has evolved over the years through strong quality systems and continuous improvement. 

Reflecting on the recognition, Dr. Tasneem Jamil, Deputy Managing Director & Director of Medical Affairs, highlighted the hospital’s quality journey:
“Our ACHSI accreditation and HIMSS digital maturity achievements reflect systems that prioritise patient safety, evidence-based protocols, and a consistent standard of care across all services,” she noted. “The 5-Star rating validates the discipline, accountability, and continuous improvement that our teams apply every single day.”

At the heart of this achievement is the patient experience itself. PRIME Hospital’s multinational medical teams bring expertise from various global healthcare systems, and the ability to communicate in multiple languages plays a critical role in patient comfort. Many encounters begin in the 24/7 Emergency Department, where rapid triage and coordinated care often make a life-saving difference. For international travellers, PRIME’s proximity to the airport provides a level of reassurance that few hospitals can offer.

Operationally, the performance highlighted in the evaluation echoes the work led by Shatrujeet Kumar Rai, Hospital Director, whose focus on systems, people, and process integration has shaped the hospital’s day-to-day excellence.
“From patient feedback systems and antimicrobial stewardship to CSR initiatives and continuous service enhancement, our operational philosophy is centred on delivering a safe, efficient, and patient-focused experience,” Mr. Rai said. “The 5-Star rating affirms the collective effort of our teams and the consistency with which they uphold our standards.”

These combined strengths contribute not only to PRIME Hospital’s reputation but also to Dubai’s position as a global healthcare hub. The hospital’s international accreditations, multilingual teams, advanced digital systems, and strategic accessibility near the airport mirror the broader ambition of the UAE to provide healthcare that matches the highest global benchmarks.

As PRIME Hospital looks ahead, the 5-Star Global Hospital Rating stands as a milestone — recognising the progress achieved while setting the foundation for the next phase of innovation and patient-centred growth. The hospital remains firmly committed to delivering care that is advanced, safe, culturally sensitive, and genuinely personalised for every patient, every day.